I'm having trouble installing a mod, can you help?

If you haven't already, check if there's a guide available from the Guides page. If you can't find your answers there, feel free to join my Discord server and post in #troubleshooting.

What's your standard handling time on orders?

Typical handling time is 1-5 business days. Because I'm a one-man-show, I ship most orders for the week on the same day.

My item hasn't arrived, what's going on?

Most US orders should be delivered within 1-2 weeks. International orders can take anywhere from 1-6 weeks. If you've been waiting longer than these estimates, send me a message and I'll be happy to look into it.

Can I cancel my order?

In most cases, if you contact me before your order ships I can cancel it for you. Orders that have already shipped can not be canceled.

What's your return/refund policy?

I only accept returns if an item arrives damaged or defective. You must contact me within 7 days of receiving a suspected defective item. Modding requires a certain level of skill, and I'm not responsible for damage caused by installation error. 

Will you build me a Frog Boy Color?

I sometimes build these on commission. Send me a message and I'll be happy to discuss!

Got any Fun Frog Facts?

Glass tree frogs become nearly transparent by hiding the majority of their red blood cells in their livers while they take a nappy nap.